Facilities and information
Enjoying the performance
If you arrive late, then we do have to wait to an appropriate moment in the performance before escorting you to your seats, but we'll always try our best to make it as soon as possible. If you need to leave the auditorium to help your child visit the toilet, please do not worry - it happens a lot! - please seek out a member of staff to help you return to your seats.
At family events, we expect noise and gasps of excitement from children - it's great to hear them engaging with the performance and enjoying themselves. All we ask is that during a cinema performance, or an event that is not advertised as a family event, children (and adults!) try and keep the sweet wrapping rustling, munching and talking to a minimum, as it's not part of the performance!
Parking
There is free car parking to the side of The Coliseum, to the rear of The Muni in the Goods Car Park (free after 6.00pm, a small charge prior to that) and limited free parking for the Park & Dare in the library car park opposite the front of the building.
If the car park at The Coliseum and Park & Dare are full and you have to park on a residential street, we would really appreciate it if you could help our wonderful neighbours, and avoid blocking their drives.
Storage
Unfortunately, there are no cloakroom or storage facilities for pushchairs at any of the venues. We can store a few folded pushchairs behind the box office, but have to stress that we cannot accept any liability for any loss or damage that may occur to any pushchair while it is stored in this area.
Snacks and feeding
A range of soft drinks, snacks and popcorn are available pre-performance and during the interval at all three venues. At all venues, we would be more than happy to warm up a bottle for you, and/or provide you with hot water. We are family orientated venues and are happy to accommodate you as much as possible if you require a quiet place to breastfeed.
Extra help for you
When booking your tickets, please advise staff on any particular requirements you may have - we are more than happy to help and advise you. If you have any worries, questions or require further information or wish to let the venue know about particular needs, please do not hesitate to phone.
Babies and very young children
To comply with licensing and health and safety requirements, all audience members, including babies and children, must be in possession of a valid ticket. There is no charge for this ticket for children under the age of 2. Children under the age of 8 MUST be accompanied by an adult, who must accept full responsibility for the children in their care at all times.
Age Limits
Some events have an age limit for attendance - please see the event summary details for each show, which will warn you of any age limits to the particular performance. Please also take account of the certificate for every film that we screen. If you are unsure about any event and its age limit, please contact the venue. Children under the age of 8 must NEVER be left at any of the venues unattended.
Specific venue information
The Coliseum
- There are baby-changing facilities at The Coliseum on the lower ground floor in the female toilet, accessed via the lift, or the rear entrance door.
- There is flat access to the front and rear of The Coliseum for pushchairs (the front access is via automatic doors).
- There is a lift at The Coliseum between the ground floor and lower ground floor.
- You can book a pre-performance meal in advance for evening events - please call the venue on 01685 881188.
- The aisles in the stalls area is flat (on a slight gradient).
- There are female and male toilet facilities located on the lower ground floor, ground floor and dress circle.
- Please click here to go to The Coliseum area of the site for more information on maps and directions, local information and contact details.
The Muni
- There are baby-changing facilities on the first floor within the disabled toilet (if flat access is required, as there is no lift, flat access is gained via the rear of the building).
- There is flat access to the box office, foyer, Footlights Café Bar and auditorium (when the seats are not in 'theatre style' rows), via automatic doors for pushchairs. Access to the auditorium when it is set in 'theatre style' rows is via a small flight of stairs or through some back stage areas, or through the fire exit – please advise staff in advance if you require any of this flat access.
- There are female and male toilet facilities on all floors.
- There are high chairs available in the Footlights Café Bar.
- Please click here to go to The Muni area of the site for more information on maps and directions, local information and contact details.
The Park & Dare
- There are baby-changing facilities on the ground floor in the disabled toilet.
- There is flat access to the box office, foyer and lounge bar via automatic doors for pushchairs. Access to the auditorium is via stairs or lift access.
- There are female and male toilet facilities on all floors.
- Please click here to go to The Park & Dare area of the site for more information on maps and directions, local information and contact details.
